Thank you for shopping at Bags Clinic. We value our customers and want to ensure you are completely satisfied with your purchase. Please read our policy carefully regarding returns and refunds:
Returns
We accept returns within 7 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
- If rejected, we will provide you with a reason for the rejection.
- The shipping charges will be deducted from the original amount.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@bagsclinic.com.
Shipping
To return your product, you should mail your product to us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at contact@bagsclinic.com or call us at 0336 6777924.
Additional Notes:
- We reserve the right to refuse returns that do not meet the above criteria.
- Items purchased on sale or with a promotional discount are final sale and not eligible for return or exchange unless defective.
- Refunds are issued solely at our discretion.
This Return and Refund Policy is effective as of June 2024 and may be updated from time to time without notice.